FAQ
Wholesale FAQ
Q: How do I become an Orinoco wholesale customer?
A: It’s simple! We just need some basic information and then an account manager will contact you to schedule an appointment. Here is the Orinoco Wholesale Customer Form.
Q: I don’t have commercial coffee equipment. Do you sell or service coffee machines?
A: Yes, we sell commercial coffee equipment. In fact, we are a certified distributor of Bunn-O-Matic Coffee Equipment, Fetco Coffee Equipment, Grindmaster Brewing Equipment, Blendtec Blenders, and Nuova Simonelli Espresso Machines. Our sales team can help determine what equipment is right for you, and when you are ready, we will assist with the installation of the equipment and train your staff!
Q: I’m opening a new coffee shop and I’m not sure what equipment to buy. Can you help me with decisions like that?
A: Of course! Our sales team is ready to help you determine what product assortment your shop should carry and what equipment would work best. We can even help you determine how to price your coffee, teas, or frozen drinks, if you like.
Q: What types of alternative packaging do you offer?
A: We would love to discuss any private label needs you may have. We just need some basic information and then an account manager will contact you to schedule an appointment. Here is the Orinoco Wholesale Customer Form.
Q: I’d like to put my own label on your coffees. Do you do that in-house?
A: Putting your label or logo on our product is a great way to increase your brand’s awareness, and for our clients who only require a small number of products, our in-house printing service is an affordable option. If you require a large number of products, a commercial printer may be your best option. Please call (800) 773-0750 or contact us and we will help you figure out which option is best for you.
Q: Can your team recommend menu items to serve at my location?
A: We have a lot of recipes and fun beverage ideas we can give you to help you develop an enticing menu for your customers.
Q: Do you sell syrups or frozen drink mixes? Or pastries that goes with coffee?
A: Yes! We have an extensive line of allied products, which include coffee syrups, frozen drink mixes, chocolates, Biscotti, cleaning products, and more.
Q: Can you provide coffee for my special event?
A: We would love to discuss any special event needs you may have. We just need some basic information and then an account manager will contact you to schedule an appointment. Please call (800)-773-0750 or contact us and we will help you get started.